In the event of cancellation or changing of dates, half (50%) of the deposit will be kept and the other half (50%) refunded if you are letting us know at least 7 days before your arrival. But if you cancel or change the dates of the reservation within 7 days before your arrival date, all of the deposit will be lost. In case of NO-SHOW or early check out, no refund will be made. The booking will be cancelled without the required advance notice.
It applies to any deposit paid regardless of the amount or number of days paid for in advance.
When you stay with us the remaining balance is to be paid upon arrival. If at this point you decide to reduce the number of nights, you will be charged the complete number of days booked. If someone is paying on your behalf then the same arrangement applies.
Please note we will not give refunds if your travel arrangements are delayed or cancelled - in this situation you will need to seek compensation via your insurance as our cancellation fee still applies if your travel arrangements are delayed or cancelled.